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IT Program Management Oversight (IT PMO)

DCG served as Principal IT and Project Management Oversight (PMO) consultant to the Houston Airport System (HAS) for 12 years providing IT planning, program/project management, and technical management and support of information systems and technology projects. These areas include Information Technology Planning; Program/Project Management Oversight; Capital Project Design Services; Systems Implementation/ Integration; Applications Development/Support; and Business Process Improvement

Over the period, DCG successfully completed more than 400 discrete projects, managing 15-20 to as many as 40 concurrent projects, with a staff of DCG professional and sub-consultants.

DCG served as the Airport’s “principal/lead” IT Consultant, responsible for assisting IT management in the overall coordination and timely completion, from a program/project management oversight perspective, of all major information technology initiatives consistent with the goals and vision of the Strategic Information Plan and the project priorities established by the IT Steering Committee

DCG provided IT Program Management Oversight services on large systems initiatives that required implementation across multiple procurements/project contracts including Access Control, FIDS, fire alarm, and parking management and the CONNECT Intranet. DCG was responsible for establishing standards and coordinating efforts of different technology consultants involved in different projects to ensure system vision and standards are maintained across the various projects.

DCG also provided design, development, implementation , integration, and project management for major systems initiatives including SAP ERP; enterprise asset management/CMMS (Infor); project management information system; badging and access control, FIDS, call accounting; and E-911 to name a few.

DCG was responsible for designing, developing, and implementing numerous custom/specialty applications including security dispatch and incident management system (CAD/IM); PDA-based security activity log system; project management information system (PMIS);HAS’s public web site (www.fly2houston.com); and, no less than seven applications based upon MS Sharepoint collaboration technologies. Most recently DCG designed, developed, and implemented the new HAS intranet (CONNECT) and the WIG/project rollup system in Sharepoint.

Finally, DCG has provided extensive business process improvement and operations review services ranging from processes associated with the SAP implementation, an internal controls review of badging office operations, to the on-going projects to develop work flow systems for Invoice Approval, eBadge and White Paper/RCA processing under the OnBase EDMS environment.